Privacy Policy

Privacy Policy

Garbanzo Rewards Privacy Policy

The VIB Club respects your privacy. Because the very nature of the services we provide focuses on the collection and analysis of various types of information that VIB Club members voluntarily provide us, we recommend that you read this Privacy Policy so you will understand the information we collect, and the manner in which we may use such information. Please keep in mind that our commitment to meeting the demands of our users may result in changes or additions to this Privacy Policy. We may modify or supplement this Privacy Policy from time to time. If we decide to change this Privacy Policy, we will post those changes on this page.

Children Under the Age of 13

We support the privacy protection needs of children and do not intend to communicate with or collect any personally identifiable information from children. Generally, you must be 13 or older to join an VIB Club or submit any information to us. We will only include children under 13 years of age in an VIB Club in compliance with applicable laws and regulations and using special registration materials to obtain parental consent that make it clear that children may enroll.

How We Collect and Use Information from VIB Club Members

We provide members the opportunity to receive news, promotions and other information via email from Garbanzo Mediterranean Grill®, LLC, franchisees and active partners through Garbanzo Mediterranean Grill. You will only receive these emails if you grant us or the merchant permission to communicate to you. You must also provide us or the merchant with at a minimum your name and email address to allow us to communicate a personalized message to you. You can do this by: Completing a form in a Garbanzo Mediterranean Grill location or sponsored event or promotional program we are participating in as a vendor. Clicking a hyper-link to join the VIB Club found on the email to a current member of the VIB Club, if the email is forwarded to you under the Refer a Friend option. We do not store your email address unless you join the VIB Club. We do not store your friend’s comments to you. Clicking on a paid hyper-link promoting the VIB Club. Completing a form or following hyper-links to opt in to our VIB Club contained on a page at our web site. Providing your name and email address and granting consent to by some other means. If you join one or more email clubs for Garbanzo Mediterranean Grill, your information will be owned separately by the merchants whose VIB Clubs you joined. If we opt to discontinue the operation of the VIB Club, we may send you one email to communicate the discontinuation information. For the Dr Pepper/Seven Up, Inc. Promotion, we reserve the right to share any of your personally identifiable information with third parties. We may employ data entry firms or other vendors to assist us with club services, and such other vendors will also be subject to confidentiality agreements and will not have any right to use or disclose member information except in connection with their contracted services. We do not obtain any information about you other than your first name and email address unless you provide it voluntarily. Please note that you are under no obligation whatsoever to provide this extra personal information in order to continue to receive your periodic promotion and special event news. If you do provide further personal interest information about yourself, you will enable us to highly personalize the communications from us on behalf of the VIB Club sponsors and tailor it to your own interests, needs and geographic area. There are several ways you can disclose personal information to us and your VIB Club sponsors:
  • You will also be able to provide information about your interests through email surveys we send out. This information, too, will assist us to customize the emails you receive from us.
  • You may reply to any email we send you. We will store your first reply, and then forward it to the appropriate team member. You may then correspond directly with the tam member by email. If we correspond with you directly, we may store this correspondence.
  • You will have the opportunity to opt out of membership in the VIB Club whenever you receive an email from that VIB Club . You will be given the opportunity to provide comments why you want to end your membership. We will use your comments to improve the services provided to members.
  • There are several other features of The VIB Club , like the Refer A Friend or Comments options that require certain information in order to use them. The information that you provide for these options will not be used for any reason other than that for which you provide the information. We will not use an email address you provide under the Refer A Friend option to contact your friend after your referral unless your friend elects to join the VIB Club and the referral is complete. Whenever we run a contest or sweepstakes, we will tell you what information we will collect from you, how it will be used, and whether we will share it with anyone, such as a third party sponsoring the contest or sweepstakes or a service provider we utilize to manage the event.
We collect and have access to all of the above member information. The VIB Club, for whom you are providing the information, will own the information. We do not share personally identifiable information that you provide specific to one VIB Club with other third parties. We do not sell, trade, or rent your personal information to others and with our service vendor utilized to assist us and who is subject to a confidentiality agreement, as described in this Policy Statement. If the ownership of all or a portion of the VIB Club changes due to the sale of all or substantially all of the assets of the merchant or the controlling stock or other ownership interest, the new owner may have the same rights of access and ownership of your personal information as the previous owner. Similarly, if a purchaser acquires substantially all of our assets or stock, the purchaser will succeed to our rights with respect to your personal information. Our service provider could also be acquired, and we have the right to use a different, or to use additional, service providers. We will not otherwise sell or share your personal information with third parties unless we first notify you and you permit the transfer. We may provide aggregate statistics about the members of the VIB Club’s, traffic patterns, read rates, redemption rates, and related site information to advertisers and for other marketing and promotional purposes or to third party vendors. In these situations, we would not disclose any information that could be used to personally identify you. We do not supplement information we collect from members with information from third parties to make member information personally identifiable. We will disclose member information as required by law, court order, or as requested by government or law enforcement agencies. We will cooperate with law enforcement agencies in identifying those who use our services to further illegal activity. We also reserve the right to report any illegal activity to law enforcement for prosecution.

Log Files

We use IP addresses to analyze trends, administer The VIB Club system, track our users’ movement and web browsers used and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information. We automatically track certain information, including banners or other hyper-links clicked on and whether members read the email messages from the VIB Club and may include personally identifiable information.

Links to Other Sites; Ads

Emails you receive from us may contain advertisements and links to other web sites (“Third Party Materials”). We are not responsible for the privacy policies or content of these Third Party Materials. This Privacy Policy only addresses the use and disclosure of information we collect from you in connection with The VIB Club system. This Privacy Policy does not govern information we may collect from you on our web site, or elsewhere, which should be considered Third Party Materials for purposes of this Privacy Policy. The privacy policy posted on our other web sites differs from this Privacy Policy. We encourage you to be aware that when you visit third party web sites or our other web sites, including the web site, that you should investigate, inquire about, and review the privacy policies of Third Party Materials including our own web site before you disclose your personal information. The privacy policy of these other sites is likely not identical to this Privacy Policy.

Controlling or Changing Member Information

You will have the opportunity to opt out of membership in the VIB Club whenever you receive an email. If you opt out of membership in the VIB Club, your name will be added to a list of individuals who have ended their membership and the transmission of emails to you will stop no later than seven business days from your request. Should you subsequently renew your membership in the VIB Club, your membership will be reinstated as though no break in your membership had occurred. Please note that if you do choose to cancel your membership in an VIB Club, your information remains in our database, but your membership will be deactivated. You also have the option of adding to, updating or changing any voluntary personal information you have provided to us. You can add to, update or change the information in your by submitting changes to your information found in the periodic emails that you will be receiving. If you believe that any of the information we have is incorrect, please write to [email protected] We will retain in our files information that you have requested us to remove in some circumstances, such as to resolve disputes, troubleshoot problems and enforce the Terms and Conditions of our web site. In addition, prior information is never completely removed from our databases due to technical constraints and the fact that we back up our systems. Therefore, you should not expect that all of your personally identifiable information will be completely removed from our databases in response to your requests.


We take every precaution to protect your information. When you submit sensitive information via the web site, your information is protected both online and offline. All member data we collect is stored on secure servers and protected against unauthorized access. None of this information is stored on the web site. The data network is a secure network protected by industry standard firewall and encrypted password protection systems. Only a few employees have access to member personal information stored in our databases. Remember to sign out of your Email account when you have finished reading your email from your VIB Club sponsors. We also recommend that you do not divulge your Email account password to anyone. This is to ensure that others cannot access your personal information and correspondence if you share a computer with someone else or you are using a computer in a public place like a library or Internet café. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure and third parties may unlawfully intercept or access transmissions or private communications. As a result, while we will strive to protect your personal communications and information, we cannot fully ensure or warrant that your private communications and personal information will not be disclosed to third parties.

Feedback and Contact Information

We appreciate your comments and questions regarding this Privacy Policy. If at any time you believe we have violated this Privacy Policy or any of your personal information maintained by us is inaccurate, please notify us by Email or letter and we will use commercially reasonable efforts to investigate and, if we deem necessary, correct such violation or inaccuracy. Our contact information is: [email protected]